Privacy Policy

1. Who We Are

Goabjad ("we," "us," or "our") operates goabjad.com, an online platform offering divination and fortune-telling services for entertainment purposes. For privacy matters, you may contact us at go@goabjad.com.

2. Information We Collect

We collect the following categories of information:

Information You Provide Directly:

• Account registration details (name, email address, password)
• Profile information (date of birth, if provided for personalization)
• Payment information (processed securely by third-party payment processors; we do not store full card details)
• Communications you send to us (support requests, feedback)
• Content you submit during readings or interactions with our services

Information Collected Automatically:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Process transactions and manage your account
• Personalize your experience and deliver relevant content
• Send transactional emails (account confirmations, payment receipts)
• Send marketing communications, where you have consented
• Respond to your inquiries and provide customer support
• Monitor and analyze usage to improve our platform
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

• Contract performance: Processing necessary to provide services you have requested
• Legitimate interests: Fraud prevention, security, service improvement
• Consent: Marketing communications and non-essential cookies
• Legal obligation: Compliance with applicable laws

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service providers: Hosting, payment processors, email delivery, analytics — bound by data processing agreements
• Legal authorities: When required by law, regulation, or valid legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data:

• Transaction records: up to 7 years (legal/tax compliance)
• Support communications: up to 3 years
• Log data: up to 12 months

You may request deletion of your account and data at any time by contacting go@goabjad.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Restriction: Request restriction of processing in certain circumstances
• Withdraw consent: Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at go@goabjad.com. We will respond within 30 days.

8. Cookies

We use cookies and similar technologies. For full details, please see our Cookie Policy.

9. International Data Transfers

Goabjad operates globally. Your data may be transferred to and processed in countries other than your own. When we transfer data from the EEA, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from persons under 18. If you believe a minor has provided us with personal information, please contact us immediately at go@goabjad.com.

11. Security

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Continued use of Goabjad after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or complaints, please contact:

If you are located in the EEA and believe we have not handled your complaint satisfactorily, you have the right to lodge a complaint with your local data protection authority.